<div dir="ltr"><div><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif" style="">Hello,</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">At Macmillan Learning, we're launching a new research initiative focused on how we can better support Disability Services Offices across higher education. As more students register for accommodations, we understand that the demand on your time, team, and resources continues to grow.</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">We would love to learn more about your experience: what is working, what is challenging, and how we might help. If you are an access/accommodations specialist or coach within a Disability Services Office, we would greatly appreciate the opportunity to speak with you. I just had a fantastic research session with an ATHEN board member, and I hope the next great conversation will be with you!</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">What to Expect:</font></span></p><ul style="margin-top:0px;margin-bottom:0px"><li dir="ltr" style="margin-left:15px;list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><p dir="ltr" role="presentation" style="line-height:1.38;margin-top:12pt;margin-bottom:0pt"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">A 1-hour recorded interview via Zoom</font></span></p></li><li dir="ltr" style="margin-left:15px;list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><p dir="ltr" role="presentation" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">A chance to share your insights, challenges, and needs</font></span></p></li><li dir="ltr" style="margin-left:15px;list-style-type:disc;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><p dir="ltr" role="presentation" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">Camera use is encouraged if you are comfortable</font></span></p></li></ul><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><font face="arial, sans-serif"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">If you're interested, please use the following Calendly link to select a time that works for you: </span><a href="https://calendly.com/d/cnc2-nbt-t7x/1-hour-research-session-disability-services" target="_blank" style="font-weight:bold;text-decoration-line:none"><span style="background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;text-decoration-line:underline;vertical-align:baseline">https://calendly.com/d/cnc2-nbt-t7x/1-hour-research-session-disability-services</span></a>. <span style="color:rgb(0,0,0)">Once you register, Calendly will automatically send you a meeting invitation. </span><span style="background-color:transparent;color:rgb(0,0,0)">If none of the available time slots work for you, please email <a href="mailto:deanna.ferrante@macmillan.com">deanna.ferrante@macmillan.com</a> with your availability over the next 2 weeks (May 28-June 6). </span></font></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:rgb(0,0,0)"><font face="arial, sans-serif">For this first phase of research, we are looking to speak with five professionals from diverse institutions across the U.S. If our slots fill up, we will follow up to let you know.</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">Thank you for everything you do to support students with disabilities. We are excited to learn from you and to help make education more inclusive.</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font face="arial, sans-serif"><span id="m_-516469055534061005m_6363305528386395095gmail-docs-internal-guid-a7806aec-7fff-7da9-0fdd-391aa7b524a7"></span></font></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline"><font face="arial, sans-serif">Best,<br></font></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font face="arial, sans-serif"><span style="color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Deanna </span>Ferrante (she/her)</font></p><font face="arial, sans-serif">Executive Accessibility Project Manager<br>Macmillan Learning</font></div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"></p></div></div></div></div></div>