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<p class="MsoNormal"><span style="font-size:11.0pt">The only time I really run into the receipt thing is if the student is in our Law School. Law book publishers are notorious about this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">There is no way to force a publisher not to do this to students or us, unfortunately. I do a lot of end runs to get the files anyway, as much as I can. Often, I will buy the book, cut and scan. But until
there is a law that forces publishers to send us files, we are going to keep running into this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Susan Kelmer
</span></b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Alternate Format Production Program Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Disability Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">Division of Student LIfe<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#CFB87C">T</span></b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D"> </span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">303
735 4836</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#CFB87C"><a href="http://www.colorado.edu/disabilityservices"><span style="color:#CFB87C">www.colorado.edu/disabilityservices</span></a>
<o:p></o:p></span></u></b></p>
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<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Times New Roman",serif;color:#1F497D">Due to the nature of electronic communication, the security of this message cannot be guaranteed. If you’ve received this email in error please notify the
sender immediately and delete this message. </span></i><i><span style="font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> athen-list <athen-list-bounces@mailman22.u.washington.edu>
<b>On Behalf Of </b>Deborah Armstrong via athen-list<br>
<b>Sent:</b> Tuesday, February 24, 2026 5:02 PM<br>
<b>To:</b> Access Technology Higher Education Network <athen-list@u.washington.edu><br>
<b>Subject:</b> [Athen] Any new solutions to this publisher proof issue?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="mso-ligatures:none">[External email - use caution]<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">I’ve had this problem the 25 years I’ve done this job, and I am curious if it’s a problem for others as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">It’s the middle of the winter quarter. The Spring quarter starts April 6.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">One of my more diligent students loves getting her books on time, so she’s learned to make the alt media request early.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The publisher wants either a receipt or information about the full name of the course, what date the book was purchased and where, and how much was paid for the book.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Now our bookstore hasn’t even begun to stock books for Spring quarter. My student got her information by bugging the department dean mercilessly until she got a book list for her Spring course.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I would like to reward such dedication by having her book early, but she has to actually purchase the book before I can get a PDF to be remediated.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The big barrier is the academic freedom that allows our instructors to make last-minute decisions about the books they plan to use for a course. I have talked to faculty about this relentlessly and I am simply
ignored.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I can do simple remediations myself but the service I use for anything complex wants the books early, and they prefer a syllabus so for example if they do Braille, they only transcribe/emboss required portions
of a book. But I never see a reading list if I’m lucky until the second week of the 12-week quarter, primarily because instructors like to get a feel for the class first before issuing a reading list. And many instructors decide on the fly what to read next
week and never issue an assignments list. Over 50 per cent of our teaching faculty is adjunct and hard to track down at the best of times too.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This is community college, so maybe it’s less of an issue at the university level.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">--Debee<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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