<html><body> This message was sent at 10:21am, 10/20/25 <br />
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UW-IT is aware of an outage impacting Amazon Web Services which is currently impacting UW services. Those services include but are not limited to Canvas, Panopto, MyUW, UW Connect (ServiceNow) and others. <br />
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AWS is reporting that they are putting mitigation in place and are continuing to work to restore service. <br />
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Known Impacted Service(s): AWS services supporting UW services including Canvas, Panopto, MyUW, UW Connect (ServiceNow) and others <br />
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Service Disruption Start Time: 12:00am, 10/20/25 <br />
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Known Impacted Functions: Users are experiencing issues accessing several UW services <br />
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Known Impacted Customers & Business Partners: UW community <br />
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Estimated Time of Resolution: Unknown at this time. <br />
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Next Scheduled Update: 12:30am, unless more is known sooner. <br />
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Next update: 10/20/2025 12:30 pm</body></html>